Shipping policy

SHIPPING POLICY

Once your order has been shipped and a tracking number has been provided, we are unable to process or accept any refund requests until the package has been marked as delivered by the carrier.

Once your order is delivered, if there is an issue with your package, please refer to our Refund Policy for next steps.

Tracking Information
Once your order ships, you will receive a tracking number to monitor your delivery. Please use this to stay up to date on your package's status.

Please Note
• We are not responsible for carrier delays once a package has been shipped.
• If your package shows as delivered but you have not received it, please contact the carrier directly before reaching out to us.
• If your package is confirmed lost by the carrier, please contact us and we will work to resolve the issue.

Questions? Reach out to us before placing your order and we'll be happy to help.